I want my clients to have an exceptional experience. When someone chooses to work with me, I consider it an honor and treat it as such. Living as a freelancer instead of an employee makes you so much more grateful and aware of how slender the threads are that separate success versus starvation. These are the commitments I make to my clients:

  1. I’m on your team.
  2. I won’t always agree with you, but you will have the final say.
  3. I will respectfully challenge you, when appropriate.
  4. I will send you information that might be helpful to you, even if it doesn’t directly relate to a project we are working on.
  5. I will be proactive rather than wait on you to tell me what to do.
  6. I will listen.
  7. Your secrets are your secrets. Tell them if you want to, but no one is going to hear it from me. This is fundamental to the work of a ghostwriter.
  8. I will give you what you want, when you want it, and in the form that you want it.
  9. If I happen to turn in something that doesn’t meet your expectations, I will work until you’re completely satisfied.
  10. I will make myself accessible to you, even if I’m not always available.

I do these things because my work and reputation hinges on what you have to say about me and my work. I never underestimate the power of a personal referral.

How do you demonstrate to your clients that you value them?

Ben Stroup is a content activist in a post-paragraph world. He is chief broker of opportunity at Ben Stroup Enterprises. Connect with Ben via email, Twitter, and Google+. Subscribe via email to learn how to use content to move people to action.

Also on The Content Matrix: